BizzBox is a South Australian owned and operated business support provider. We provide HR, workforce management, payroll, operations, systems and business support services to businesses across South Australia.

Our registered business address is in Whyalla, South Australia. You can contact us at [email protected] or by phone on 0451 325 174.

We collect personal information that is necessary to provide our services and operate our business. This may include:

Contact and identity information — name, email address, phone number, business name and address.

Employment and workforce information — where we are engaged to provide HR, payroll or workforce support, we may collect employee records, payroll data, employment history, and related documentation on behalf of our clients.

Enquiry and communication information — details you provide when you contact us through our website, by email, or by phone.

Website usage information — we may collect non-personally identifiable information about how visitors use our website, including pages visited, time spent on the site, and referring URLs.

We use the personal information we collect to:

• Provide the business support services you or your business has engaged us for
• Respond to enquiries and communicate with you about our services
• Process payroll, HR and administrative tasks on behalf of our clients
• Meet our legal and regulatory obligations
• Improve our website and service delivery
• Send service-related communications where relevant

We do not use your personal information for unsolicited marketing without your consent.

We do not sell, rent or trade personal information to third parties.

We may disclose personal information to:

• Third-party service providers who assist us in delivering our services (such as payroll platforms, accounting software providers, and cloud storage services), where those providers are bound by appropriate confidentiality and privacy obligations
• Government agencies or regulatory bodies where required by law (for example, the Australian Taxation Office for payroll and superannuation reporting)
• Professional advisers such as lawyers or accountants, where necessary

Where we disclose information to third parties, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Act 1988.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure.

Personal information is stored securely, including through the use of password-protected systems, encrypted communications, and access controls. We use reputable cloud-based platforms for business administration and payroll processing.

While we take reasonable precautions, no data transmission over the internet or storage system can be guaranteed as completely secure. If you have concerns about the security of information you have provided to us, please contact us.

You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete or out of date.

To make a request, please contact us at [email protected]. We will respond to your request within a reasonable timeframe. In some circumstances, we may be unable to provide access (for example, where doing so would affect the privacy of another individual), and we will explain the reasons if this is the case.

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. For example, payroll and employment records may be retained for a minimum of seven years in accordance with Australian taxation and employment law requirements.

When personal information is no longer required, we take reasonable steps to destroy or de-identify it securely.

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of our website may not function correctly if cookies are disabled.

We may use third-party analytics tools to collect aggregated, non-personally identifiable information about website usage.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

If you have a complaint about how we have handled your personal information, please contact us in the first instance at [email protected]. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website. We encourage you to review this policy periodically.

This policy was last updated in June 2026.